35 Year Warranty
Manufacturing Warranty
Starply® Flooring Products, Inc. warrants to the original purchaser of the Starply® Underlayment panels (“Buyer”) that Starply® Underlayment panels will be manufactured to the following standards: Sizes: 48” wide x 48” long and 96″ long; ± 1/32” per side; Thickness: Calibrated to ± 1/32”; Squareness: To within 1/32” on the diagonal; Construction: 5 plies, with no core overlaps and no delaminated areas; Glue: Melamine Glue; Face Grade: Sanded B grade with no open knots or other defects; open knots will be plugged with solid hardwood veneer and sanded. Buyer shall inspect the Starply® Underlayment panels before installation. Installation of any Starply® Underlayment panels shall operate as acceptance in their installed condition.
Use Warranty
Ontario Plywood warrants to the first owner of the building into which the Starply® Underlayment panels are installed (“Owner”) for as long as Owner owns the building that when correctly installed and handled in accordance with these instructions that under normal use Starply® Underlayment panels:
- Will provide a suitable subsurface for the installation of the following decorative flooring materials: sheet vinyl, vinyl tile, ceramic tile, carpet, laminates and wood floors;
- Will hold sheet vinyl, vinyl tile, ceramic tile, carpet, laminates and wood flooring firmly in place when such floor covering is installed according to the flooring covering manufacturer’s installation instructions;
- Will not split or crack when fastened;
- Will not delaminate, buckle or warp; and
- Will not cause discoloration or staining of the floor coverings.
Exclusions and Limitations
Starply® Flooring Products, Inc. Limited Warranty does not cover defects and damages arising from:
- Improper or poor installation;
- Damage, abuse or misuse of the Starply® Underlayment panels after purchase;
- Any condition resulting from other than ordinary wear and usage;
- Tears, ruptures, or any other defect in the decorative floor covering;
- Use under heavy appliances or furniture, athletic equipment or other heavy weight loads; and
- Any condition resulting from faults in the construction of the building, faulty plumbing, standing or evaporating moisture, fires, floods, or other disasters. When properly installed and in an acceptable environment, Starply® hardwood underlayment panels will not contribute to telegraphing of seams through floor coverings. Seam telegraphing of vinyl floors is not covered unless the Starply® Underlayment panels have failed to comply with the Use Warranty.
Duration
The Manufacturing Warranty is valid only before Buyer installs the Starply® Underlayment Panels. All claims for any breach of the Manufacturing Warranty shall terminate upon installation of the Starply® Underlayment panels.
The Use Warranty is valid for as long as Owner owns the building in which Starply® Underlayment panels are installed and only for the first flooring applying over the Starply® Underlayment panels. The Use Warranty is not valid in the event of any reuse of the Starply® Underlayment panels.
Exclusions and Disclaimer of Certain Warranties. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, EXCEPT THIS LIMITED LIFETIME WARRANTY. STARPLY® FLOORING PRODUCTS, INC. EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
To Make a Warranty Claim
The Manufacturing Warranty is valid only before Buyer installs the Starply® Underlayment Panels. All claims for any breach of the Manufacturing Warranty shall terminate upon installation of the Starply® Underlayment panels.
The Use Warranty is valid for as long as Owner owns the building in which Starply® Underlayment panels are installed and only for the first flooring applying over the Starply® Underlayment panels. The Use Warranty is not valid in the event of any reuse of the Starply® Underlayment panels.
Exclusions and Disclaimer of Certain Warranties. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, EXCEPT THIS LIMITED LIFETIME WARRANTY. STARPLY® FLOORING PRODUCTS, INC. EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Remedies
In the event of a breach of this Limited Warranty, Starply® Flooring Products, Inc. at its option will:
- Replace the defective Starply® Underlayment panels;
- Refund the purchase price of the defective Starply® Underlayment panels; or
- Reimburse Owner the reasonable cost (including installation cost, if any) for the affected floor covering.
This Limited Warranty gives you specific legal rights, and you may also have rights which vary from State to State or Province to Province.
LIMITATIONS OF REMEDIES. STARPLY® FLOORING PRODUCTS, INC. SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL DAMAGES EXCEPT AS SPECIFICALLY LISTED ABOVE, AND SHALL NOT BE LIABLE IN ANY CIRCUMSTANCE FOR SPECIAL, INDIRECT, PUNITIVE, OR EXEMPLARY DAMAGES OR LOST PROFITS OF ANY KIND RESULTING FROM OR ARISING IN ANY WAY FROM ANY BREACH OF THIS LIMITED WARRANTY.
Arbitration
Any and all claims arising under this Limited Warranty or otherwise out of the purchase or use of the Starply® Underlayment panels shall be subject to mandatory, binding arbitration under the authority of the American Arbitration Association.